Event Date: April 21, 2015
For mid-sized companies, the challenge of serving people and providing better service is forcing a re-evaluation of their contact centers to improve customer experiences. While these growing enterprises are driving much of the market's innovation, they must remain nimble in how they operate, and be very responsive to customer needs. This webcast reveals five ways mid-size organizations can gain needed agility and examines how delivering great customer experience …
Event Date: March 19, 2015
The 2015 Enterprise Mobile Application Survey asked 250 mobility professionals what their biggest mobile challenges are, how many employees they are equipping with mobile apps, and their methods for driving value with mobility.
Join Dan Woods, Editor and CTO of CITO Research, and Alan Murray, SVP of Products at Apperian, as they break down the results of this survey and discuss how enterprises are using mobile application management and private app stores to …