Event Date: May 18, 2015
While the idea of using facial and/or gesture recognition to create a modern, intuitive game seems attractive, some developers may want to leverage Unity 3D as a way to accelerate their development efforts. There are many different ways in which Intel and Unity Technologies have been working together to help speed the development of games with the Intel&reag; RealSense™ SDK (software developer kit). Check out this webcast to join a panel of experts as they …
Strategic planning and workforce management go hand-in-hand. Without workforce management, agents aren't properly scheduled and chaos reigns. But strategic planning is just as important to ensure you have enough agents to schedule in the first place. With so many variables involved , a strong marriage of the two is necessary for today's complex contact center.